Cancellation Recovery
Every cancellation automatically becomes a refill opportunity with the value, the countdown and the matched customers in one place.
Cancellation recovery for appointment businesses
Fill cancelled appointments automatically.
NoShow Rescue turns cancellations into new bookings by instantly identifying customers who want the slot, messaging them and tracking the revenue you recover.
- No booking system required
- Set up in minutes
- Cancel any time
Recovery dashboardLast 30 days
- Revenue Recovered
- $3,840
- Slots Refilled
- 31
- Recovery Rate
- 68%
- No-Shows Prevented
- 14
Recovered revenue by week
Hair Color & Cut
Today · 2:30 PM
$185Balayage
Tomorrow · 10:00 AM
$240Signature Cut
Thu · 4:15 PM
$75
Built for appointment-based businesses
- Salons
- Barbers
- Med spas
- Tattoo studios
- Chiropractors
- Dentists
- Massage therapists
- Fitness studios
- Beauty businesses
- Pet groomers
- Consultants
How it works
Three steps between a cancellation and a booking
You do not have to remember to do anything. The moment an appointment frees up, the recovery starts.
- 01
A customer cancels
The appointment becomes available. NoShow Rescue picks it up the moment the status changes and records the revenue at risk.
- 02
NoShow Rescue contacts the best matches
Customers on your waitlist who want that service, that day and that time receive a refill invitation — ranked best first.
- 03
The slot gets filled
The first customer to accept is booked in. The appointment is marked recovered and the revenue is tracked on your dashboard.
Revenue calculator
How much are no-shows costing you?
Three numbers is all it takes. No sign-up, no email — the math happens right here in your browser.
Your numbers
What a typical appointment is worth, in US dollars.
Across your whole business.
The industry average sits between 10% and 20%.
What that adds up to
- Appointments lost each month
- 31
- Revenue lost each month
- $2,964
- Revenue lost each year
- $35,568
Even recovering 30% of this could return $10,670 per year.
Estimate only. Your actual recovery rate depends on your waitlist and how quickly you respond.
Features
Everything you need. Nothing you do not.
Every screen answers one question: what is at risk, what was cancelled, who can fill it, is it booked, and how much did you get back.
Smart Waitlist
Keep the customers who want an earlier appointment organized by service, preferred days, times and staff member.
Refill Campaigns
Contact the right customers in ranked order and stop as soon as somebody says yes. No spraying your whole list.
Appointment Reminders
Reminder and confirmation messages go out before the appointment so fewer people forget in the first place.
Revenue Dashboard
Lost revenue, recovered revenue, recovery rate and filled cancellations — from a deduplicated ledger, not an estimate.
Customer Reactivation
See which regulars have quietly stopped booking, and bring them back before they belong to somebody else.
Booking Intelligence
Your most cancelled service, your worst day of the week, your highest-value save and your most responsive customers.
Common questions
- How does NoShow Rescue fill a cancelled appointment?
- When an appointment is cancelled, NoShow Rescue creates a recovery opportunity, ranks your waitlist customers by how well they match the freed slot, and sends refill offers in that order. The first customer to accept is booked into the slot and the recovered revenue is added to your dashboard.
- Do I need to connect my booking system?
- No. You can add appointments manually or import them from a CSV file on day one. Adapters for Square Appointments, Calendly, Fresha, Mindbody, Vagaro, Acuity Scheduling and Google Calendar are on the roadmap.
- How is recovered revenue calculated?
- Each cancelled appointment records its value as revenue at risk. If the slot is refilled, that exact amount is recorded as recovered. If it is not filled, the same amount is recorded as lost. An appointment is never counted twice.
- How much does NoShow Rescue cost?
- Plans start at $29 per month for Starter, $69 per month for Growth and $149 per month for Pro. All prices are in US dollars and billed monthly.
- Can I try it before signing up?
- Yes. The live demo at /demo is open to everyone, needs no account, and runs on a fictional business with simulated data so you can click through the whole product.
Recover revenue from every cancelled appointment.
Automatically refill cancelled slots, manage your waitlist and see exactly how much revenue you have recovered.
Plans from $29/month. See pricing